Optus: Get More From Your Provider‎

About: Optus is an Australian telecommunications company, headquarted in Macquarie Park, New South Wales. Optus is the second largest wireless telecommunications provider in Australia behind Telstra.

Location: Australia-wide.

A big thank you to Robbie Bayros, Optus Digital Content Specialist for his responses and Jaclyn Majarich, Employer Brand Manager, for coordinating the interview.

Optus company culture

Having worked at Optus for twenty years, the first thing that comes to mind is how positive, passionate and purpose-led our culture is.

I’m so incredibly proud to work for a company that supports, develops and celebrates its people every day. Our customers are at the heart of everything we do and having an engaged workforce truly ensures that each customer interaction is unique and special.

Work-life balance at Optus

Optus places a significant emphasis on ensuring our people maintain a healthy employee work life balance; this is something I can attest to, having worked in many areas of the business. In addition, we’re provided with an abundance of easily accessible resources and support on health and wellbeing. 

Working culture at Optus

Although my team are based across two states, we connect and collaborate regularly. In fact, technology has actually helped me feel more connected with my entire team during COVID-19’s workforce impact.

In the absence of face-to-face employee engagement events, we’ve produced a number of successful digital initiatives to bring our interstate people together and keep them smiling – whether it be virtual trivia, online market stalls, or collaborative music playlists.

Challenger Spirit: Staying resilient, continually breaking new ground and seeking innovative ways to do business.

Customer Focus: Treating each customer with dignity and respect; delivering quality products and services to grow and sustain customer value.

Integrity: Conducting business with the highest ethical standards and treating everyone with dignity, fairness and respect.

Personal Excellence: Achieving results with a high standard of performance; taking responsibility for your growth and development.

Teamwork: Recognising, respecting and valuing diversity of each member of the team and valuing each team member’s contributions.

Optus company values

Employee benefits at Optus

Aside from extremely generous discounts on Optus products and services, we also offer our people an extensive range of employee benefits like education assistance, counselling, travel discounts, vehicle salary packaging, financial advice, professional association memberships, health insurance discounts and much more as well as shopping discounts at over 350 retailers.

If you’d like to showcase your unique company culture on Balance the Grind, get in touch with us today!

Every company approaches culture and work-life balance in their own unique way. Company Cultures is a project by Balance the Grind to showcase different workplaces and cultures from around the world.