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Balancing the Grind with Harriet Lowrie, Chief Operations Officer & Executive Director at KERB

Harriet Lowrie is the Chief Operations Officer & Executive Director at KERB, a parking platform that provides services to both the supply-side and the demand-side of the parking marketplace.

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1) To kick things off, could you tell us a little about your career background and current role?

I studied a Bachelor of Journalism and Business majoring in Marketing at the Queensland University of Technology (QUT). When I graduated, I began working at a small fashion boutique in Digital Marketing before moving to Navitas.

Navitas is a global pathway to education provider. I was a Content Writer on the e-marketing team where it was my job to write informative content to recruit international students to Australia, NZ, the UK, USA and Canada. Navitas is where I met the founder of KERB, Rob Brown. He departed in 2016 to start KERB and then I joined in 2017. 

At KERB I have had a few roles. I started in Marketing, I have coordinated global market launches, I have done business development and now I am the Chief Operations Officer and an Executive Director. 

2) What does a day in your life look like for you? Can you take us through a recent workday?

7:00 am – 8:00 am I am not really a morning person. I have read all the articles about successful entrepreneurs’ routines and how they get up early, but it is just not me! So I get up at 7, have a coffee, some breakfast, watch/read the news and entertain my cat Bart. 

8:00 am – 9:00 am Exercise or errands, depending on how I feel! I love Yoga with Adrienne on YouTube and I have just joined a gym that has heaps of Pilates classes, so I am looking forward to that! 

9:00 am – 9:30 am Make myself presentable for Video Calls! Everyone at KERB works from home. We were doing this even before the pandemic as we have staff in 8 different countries. 

9:30 am 10:30 am Check Email, Slack, WhatsApp and ClickUp! 

10:30 am – 4:30 pm Work on my tasks. These might include: 

  • Marketing campaign review 
  • Meetings with clients or suppliers
  • HR 
  • Paying Bills
  • Strategy documents 
  • Policies and Procedures 
  • Car park onboarding 
  • Signage design review 

4:30 pm – 6:30 pm (some nights it is later) Internal Meetings with our team. 

7:00 pm Cook dinner with my husband, binge-watch a show. OR go out with friends. Depends!

10.30 pm Bed 

3) What does work-life balance mean to you and how do you work to achieve that goal?

To me work-life balance is about enjoying the work you do, making time to enjoy life outside of work and also looking after your own physical and mental health. 

It’s all connected! 

  • Your work takes up the majority of your week, you have to enjoy it. 
  • If you feel bad about yourself or you are sick all the time, you aren’t going to do good work or enjoy your downtime. 
  • If you don’t burn off steam in your social life, you are going to burn out.

I achieve this by getting good sleep (my husband is a sleep scientist!), making sure I get some exercise and eat well, and then I schedule in my week to ensure that I fit everything in! I love my calendar app! 

4) In the past 12 months, have you started or stopped any routines or habits to change your life?

I have had a lot of changes in my life in the last 24 months. I moved states, negotiated border restrictions to make sure I could make my own wedding and I was promoted. These last 12 months have not been easy for me to get a good routine with all the changes.

What I have tried to do is be kinder to myself, tick some things off my list that have been there for far too long and look after my health better. You will start feeling better and then it is easier to start a routine or pick up a good habit!

5) Do you have any favourite books, podcasts or newsletters that you’d like to recommend?

For fun, I listen to the Hamish and Andy Podcast. If you see me grinning widely or laughing through the streets of Sydney then you know why!

For work, I read a lot of industry-related papers and research. Stuff on parking, the future of mobility, smart cities etc.

6) If you could read an interview about work-life balance by anyone, who would that be?

Honestly, when rich, powerful or famous people talk about this stuff, I never really feel empowered because they have so many resources to support them. I doubt that they are cleaning their house madly, replying to emails, completing life admin and wafting breakfast down before a colleague comes over in the morning.

I think every day people, any job is more interesting and you can learn a lot!

7) Do you have any last thoughts on work, life or balance that you’d like to share with our readers?

I think the best advice I can give is if something is stopping you, figure out what it is and change it! It is so simple, but sometimes it just takes someone to say it to you. It is your life, live it the way you want to live it! 

If you want to connect with me on Instagram, LinkedIn, Twitter or TikTok, please do, there aren’t many Harriet Lowrie’s! 

I will also throw in a small plug for our start-up KERB. 

KERB is a parking platform that provides services to both the supply-side and the demand-side of the parking marketplace – for any vehicle, anywhere.

For Drivers, KERB is a customer-facing (B2C) app that helps you find, book, pay for and access parking for any vehicle, in any city around the world. KERB is improving the parking experience for drivers and owners of cars, motorbikes, trucks, buses, boats and private jets. 

For Car Park Owners and Operators, KERB is a (B2B) software platform that turns any parking facility into a 21st-Century digital, hands-free, personalised parking experience – at almost zero cost. KERB works inside or alongside a building’s existing car park infrastructure while reducing CAPEX/OPEX costs.

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About Author

Hey there! I'm Hao, the Editor-in-Chief at Balance the Grind. We’re on a mission to showcase healthy work-life balance through interesting stories from people all over the world, in different careers and lifestyles.