In this edition of Workflow, we have Mel Johnstone, Strategy Director at Splendid Suggestions, talking about latte deliveries and working remotely for nearly 20 years.
Workflow is an interview series by Balance the Grind to get a glimpse into people’s working styles and workspaces. If you’re interested in sharing your workflow, submit it here!
Describe what you do: My role is to drive the communications and sometimes broader business strategies for our B2B technology clients including Microsoft, Aruba, HP and Fujitsu. This involves hosting workshops with all stakeholders, collaborating with both internal and external teams, doing a lot of research and then presenting strategic plans back to our clients. Once approved, I oversee the roll out of our plans.
How do you like your coffee: During COVID I’ve enjoyed my large latte delivered to my desk, two times a day by my husband!
Device(s) you use: I’m on a Microsoft Surface laptop, supported by 2 large desktop screens.
Describe your working style in one sentence: Although I’ve been working remotely for almost 20 years – I’m a creature of habit and love working from my office space and having full visibility across a number of screens.

What does your workspace look like: I like a tidy workspace, it helps me to think better, so I try and keep all my notes, memos and daily deliveries from my kids off to the side.
How does your workspace affect your creative process: I’m definitely my most creative in my own space. I often light oils so I can lose myself in the strategic process – but there’s a fine balance with getting too relaxed!
Do you have a favourite playlist for work: I’ve worked in agencies before with music blaring and everyone looking very cool, but when it comes to my own space I love silence, so I guess I’m a bit old school now!
Who would you like to nominate for the next workflow interview: Julia Rush, our Operations Director currently working from Tokyo.
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